Shipping Policy
IntroductionÂ
At Khytie Beauty, we are committed to delivering your order with care and efficiency. Please review the following Shipping Policy before placing an order.Â
1. Order Processing TimeÂ
Orders are typically processed within 2–5 business days after payment is confirmed.Â
Please note:Â
• Orders are not processed on weekends or U.S. holidaysÂ
• During launches, promotions, or high-volume periods, processing times may be extendedÂ
• Processing time is separate from shipping transit timeÂ
2. Shipping TimeframesÂ
Once your order has been processed and shipped, estimated delivery times may vary based on your location and the carrier selected at checkout.Â
Estimated domestic delivery timelines:Â
• Standard Shipping: 3–7 business daysÂ
• Expedited Shipping (if offered): 1–3 business daysÂ
Delivery timelines are estimates only and are not guaranteed.Â
3. Shipping RatesÂ
Shipping charges are calculated at checkout based on:Â
• Order weightÂ
• Package sizeÂ
• Shipping destinationÂ
• Selected shipping methodÂ
Any promotional free shipping thresholds, if offered, will be clearly stated on the Site.Â
4. Order Confirmation & TrackingÂ
Once your order is placed, you will receive:Â
• An order confirmation emailÂ
• A shipping confirmation email once your order has been dispatchedÂ
• Tracking information, if available through the selected carrierÂ
Please ensure your email address is entered correctly at checkout.Â
5. Incorrect Shipping InformationÂ
Customers are responsible for providing accurate and complete shipping information at checkout.Â
Khytie Beauty is not responsible for delays, lost shipments, or additional fees caused by:Â
• Incorrect addressesÂ
• Missing apartment/unit numbersÂ
• Undeliverable addressesÂ
• Failed delivery attempts due to customer errorÂ
If you notice an error in your shipping address, please contact us immediately at support@khytiebeauty.com. We cannot guarantee changes once an order has been processed.Â
6. Lost, Stolen, or Delayed PackagesÂ
Once an order has been transferred to the shipping carrier, Khytie Beauty is not responsible for delays caused by the carrier.Â
If your package is marked as delivered but cannot be located, please:Â
• Check around your delivery areaÂ
• Contact neighbors or household membersÂ
• Reach out to the shipping carrier directlyÂ
• File a claim with the carrier where applicableÂ
Khytie Beauty is not responsible for lost or stolen packages confirmed as delivered by the carrier, but we may assist on a case-by-case basis where possible.Â
7. Damaged PackagesÂ
If your order arrives damaged, please contact us within 3 days of delivery at support@khytiebeauty.com with:Â
• Your order numberÂ
• Clear photos of the damaged item(s)Â
• Photos of the shipping box and packagingÂ
• A brief description of the issueÂ
Approved claims may be resolved through a replacement, store credit, or refund at our discretion.Â
8. Shipping RestrictionsÂ
At this time, Khytie Beauty ships to locations listed at checkout.Â
We reserve the right to limit, refuse, or cancel shipments to certain locations if necessary due to operational, carrier, legal, or fraud-related reasons.Â
9. Multiple Items / Partial ShipmentsÂ
Although Khytie Beauty currently offers a limited, curated product assortment, orders containing multiple items may occasionally ship separately depending on stock availability, packaging, or fulfillment requirements.Â
If this occurs, you will be notified where applicable.Â
10. Policy UpdatesÂ
We may update this Shipping Policy at any time. Any changes will be posted on this page with the revised Last Updated date.Â
11. Contact UsÂ
Khytie BeautyÂ
Email: support@khytiebeauty.comÂ
Website: www.khytie.comÂ